Support Associate
LTK UK(1 month ago)
About this role
A Support Associate at LTK is a frontline member of the Creator Support team focused on enabling success for creators and shoppers on the LTK platform. The role contributes to maintaining a high-quality customer experience within a remote-first, fast-moving company that empowers lifestyle creators to monetize their content.
Required Skills
- Application Review
- Ticketing
- Technical Support
- Issue Triage
- Escalation
- Documentation
- Customer Education
- Troubleshooting
- SLA Management
- Digital Marketing
+5 more
About LTK UK
shopltk.comLTK (formerly LIKEtoKNOW.it) is a creator-driven shopping platform and app that connects shoppers with fashion, home, beauty, fitness and lifestyle recommendations from trusted influencers. Creators tag shoppable items in their posts and curate looks, guides and occasion-based lists so users can discover and buy trends and products directly. LTK partners with brands and uses affiliate commerce to drive sales and monetize creator content while offering editorial discovery and personalized shopping experiences.
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