Support Bar Analyst

Keywords Studios(1 year ago)

Pasig, PhilippinesOnsiteFull TimeMedior$81,253 - $108,792 (estimated)Information Technology

About this role

Keywords Studios is a global services platform for video games, providing technical services across the lifecycle of interactive content. The Support Bar Analyst is a local IT role reporting to the Head of Local Support, focused on ensuring efficient delivery of first- and second-line support across studios and collaborating with other offices globally.

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Required Skills

First Line Support
Second Line Support
ServiceNow
Troubleshooting
Customer Service
Relationship Building
Communication
Asset Management
SLA Management
Problem Solving

+3 more

About Keywords Studios

keywordsstudios.com

Keywords Studios is a leading technical and creative solutions provider for the global video game industry. The company specializes in delivering a wide range of services including game development, localization, art creation, and player support, catering to projects of all sizes and complexities. With a commitment to high-quality solutions and a robust global presence, Keywords Studios partners with game developers to enhance their projects and ensure successful launches. Their comprehensive offerings are designed to meet the diverse needs of the gaming community across various platforms and markets.

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