Cb20
The Support Center Engineer II provides Tier 1, Tier 2, and Tier 3 technical support for managed services customers, ensuring they can perform their core duties with functional equipment. This role involves troubleshooting, diagnosing, and resolving technical issues across various devices and environments while maintaining high levels of professionalism and customer service. The position requires strong problem-solving abilities and the capacity to explain technical concepts in user-friendly language.
Headquarters
Saratoga Springs, New York, United States
Company Size
51-200 employees
Founded
2020
CB20 is a technology services company that provides audiovisual, IT, and field support solutions for commercial and enterprise environments. The company supports clients with equipment deployment, integration, maintenance, purchasing, and technical support services across workplace technology and infrastructure projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cb20.
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