8a7883c663384f9801633b3b088522cc
Redhorse Corporation is seeking a Service Desk Manager to work with their client, focusing on re-engineering or setting up service desks according to industry best practices. The role involves developing formal processes, implementing methodologies to improve first call resolution, and managing an incident management system in compliance with ITIL standards. The position requires building and retaining a qualified team while enhancing the service desk's image as a front-end support group.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883c663384f9801633b3b088522cc.
8a7883c663384f9801633b3b088522cc didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role