Support Desk Technician I
First Financial Bank Texas(1 month ago)
About this role
The Support Desk Technician provides Tier 1 Technical Assistance and Support to internal employees, aiming for first level resolution. This role involves hands-on documentation and direct end-user support for all hardware and software, emphasizing exceptional customer service and the effective use of self-service options.
Required Skills
- Technical Support
- Customer Service
- Documentation
- Troubleshooting
- Windows Administration
Qualifications
- Associates Degree
- Technical Certifications
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