firstfinancialbank.com
The Support Desk Technician I provides Tier 1 technical assistance and support to internal employees, focusing on first-level resolution for hardware and software issues. This role involves creating documentation, offering direct end-user support, and promoting self-service options to enhance support efficiency. The position requires strong customer service skills and the ability to troubleshoot various devices and applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for firstfinancialbank.com.
27% below the average for this role