transparity
The Support Engineer: 2nd Line is a night-shift role responsible for investigating and resolving technical issues within customer contract timeframes, escalating tickets when necessary. The position requires expanding skills in Microsoft Cloud technologies through ongoing learning and relevant technical examinations. This hybrid role involves providing expert support across Microsoft Cloud technologies, collaborating with colleagues and partners to troubleshoot complex challenges, and contributing to a culture of continuous learning.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2015
Transparity is a Wokingham-based Microsoft-focused cloud consultancy and managed services provider that helps organisations plan, migrate, secure and optimise their Microsoft Cloud estate. They deliver end-to-end services across Azure, Microsoft 365/Modern Work, Dynamics 365, data & AI, application innovation and cyber security, plus managed support and professional services. Transparity positions itself as a trusted Microsoft service provider offering expert consultancy, implementation and ongoing support to help businesses accelerate cloud adoption, maintain compliance and improve operational resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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