Support Engineer (afternoon/night shifts)
Apify
About this role
A Night Shift Support Engineer at Apify handles customer inquiries from 5 PM to 2 AM CET via chat and email, resolving both business and technical issues related to their web scraping platform. The role involves managing customer support, processing internal notifications, and contributing to process automation and knowledge base development.
Skills
About Apify
apify.comApify is a cloud-based platform that specializes in web scraping, browser automation, and data extraction. It provides users with access to over 7,000 ready-made tools and code templates to streamline their data collection processes, as well as custom solutions tailored to specific needs. By leveraging advanced AI agents, Apify enables businesses to harness data for various applications, making it a go-to resource for developers and organizations looking to automate and optimize their data workflows.
Recent company news
TradingViewZAWYA-PRESSR: GWC announces strategic collaboration with Apify at Web Summit Qatar 2026
1 month ago
Built In11 Top Tech Companies in Prague
1 month ago
ForbesInside The $209 Billion Battle Powering AI's Web Data Infrastructure Future
Nov 20, 2025
The RecursiveEuropean Startups Just Got a Bay Area “Embassy”
Oct 1, 2025
KDnuggetsBest Web Scraping Companies in 2025
Jul 31, 2025
About Apify
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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