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© All Rights Reserved. ApplyBlast.com
Mr. Cooper Group
The First-Level Technical Support Agent at Mr. Cooper Group provides essential technical assistance for core business systems and software. You will manage incidents, document user issues in shared knowledge bases, and ensure a positive client experience as a single point of contact. This role involves identifying usage patterns and testing fixes to resolve technical challenges effectively.
At Rocket Companies, we enable homeownership and financial freedom. Learn about our company and team and see info for investors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mr. Cooper Group.
743% above the average for this role