Mr. Cooper Group
A Technical Support Specialist at Mr. Cooper Group serves as the first point of contact for end-users, diagnosing and resolving common hardware, software, and network issues. The role involves managing helpdesk tickets, utilizing knowledge bases, and escalating complex problems to senior teams while providing user education on IT policies.
At Rocket Companies, we enable homeownership and financial freedom. Learn about our company and team and see info for investors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mr. Cooper Group.
Mr. Cooper Group didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role