Support Engineer (German speaking)

Elastic(10 hours ago)

RemoteFull TimeSenior$60,000 - $80,000Support

About this role

Elastic is seeking a Support Engineer to provide expert technical support to its customers across EMEA, focused on delivering high-quality service, resolving technical issues, and fostering continuous improvement in support processes. The role involves collaboration within a global team and emphasizes deep technical knowledge in search and data technologies.

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Required Skills

SQL
No SQL
APIs
Linux
Unix
Kubernetes
Kafka
Network Engineering
Search Software
Distributed Systems

About Elastic

elastic.co

Elastic is the Search AI company that delivers the Elastic Search AI Platform to help organizations find answers and drive outcomes from their data. Built on Elasticsearch and the Elastic Stack (Kibana, Beats, Logstash), it provides solutions for enterprise search, observability, security (SIEM), and analytics to search, analyze, and visualize logs, metrics, and other data in real time. Available as cloud-hosted and self-managed deployments, Elastic offers APIs, machine learning, vector search, and developer-friendly tools rooted in open-source technology. Customers use Elastic to accelerate time-to-insight, detect and investigate threats, troubleshoot applications, and build rich search experiences.

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