hydrahost
This role involves diagnosing and resolving complex production issues across Linux servers, hardware, and network infrastructure for AI and HPC workloads. The Support Engineer owns incidents from initial symptom to resolution, coordinating with data center partners and vendors to ensure timely hardware repairs and system stability. The position requires clear communication with technical customers and contributing to the development of operational procedures and automation tools.
Hydra Host, Inc. is a Miami-based infrastructure provider offering dedicated bare-metal GPU servers and scalable compute solutions for AI, high-performance computing (HPC), and big data workloads across a globally distributed network of 40+ data centers. Their platform is powered by Brokkr, the AI Factory Operating System™, which provides unified bare-metal provisioning, lifecycle automation, and out-of-band management for inference platforms, training clusters, and neoclouds. Hydra Host also offers the AI Factory Accelerator program, handling end-to-end design, procurement, deployment, management, and monetization of AI factory hardware, as well as Confidential Metal™, a zero-trust security model for trust-minimized compute.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hydrahost.
hydrahost didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role
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