Support Engineer (Storyly)

AppSamurai(7 days ago)

HybridFull TimeMedior$99,321 - $131,615 (estimated)Support Engineering

About this role

A Support Engineer at Storyly is responsible for ensuring the technical quality of the platform post-sale, proactively supporting live products, troubleshooting issues across multiple mobile and web platforms, and maintaining documentation. They work closely with development teams to diagnose and resolve issues, test SDK releases, and improve support workflows.

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Required Skills

SDK
Troubleshooting
Support
Bug Reproduction
Documentation
Issue Tracking
Mobile Platforms
SaaS
Automation
Monitoring

About AppSamurai

appsamurai.com

AppSamurai is a growth platform for mobile apps and games that helps developers and marketers accelerate user acquisition and scale revenue. It provides AI-driven tools and services — including a programmatic DSP, campaign optimization, creative testing, and analytics — alongside managed growth support to improve performance across channels. Positioning itself as a one-stop-shop, AppSamurai combines data-driven automation, creative best practices, and global media access to drive efficient installs and better retention. Headquartered in New York, it serves app and game publishers seeking end-to-end growth and monetization solutions.

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