About this role
A Support Engineer at Allium is responsible for troubleshooting and resolving complex customer issues related to SQL queries, data pipelines, and API integrations, specifically within a blockchain context. This role requires collaboration with engineering to identify and fix bugs, the development of internal tools for automation, and the creation of clear documentation. Candidates should have strong SQL skills, technical support experience with SaaS/data products, and familiarity with various databases and scripting languages.
Required Skills
- SQL
- Troubleshooting
- Customer Support
- Data Pipelines
- API Integrations
- Data Sources
- Performance Optimization
- Collaboration
- Documentation
- Automation
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About Allium
allium.soAllium is an enterprise blockchain data platform that delivers accurate, fast, and simple data solutions tailored to over 100 blockchains and 1000+ schemas. The company specializes in providing real-time data through low-latency APIs and powerful tools for cross-chain intelligence, allowing businesses to efficiently process and analyze blockchain data. Its key products include Allium Datashares, Datastreams, and the Allium Explorer, which supports various use cases such as analytics and application development. Businesses trust Allium for its high-quality data solutions, automated verification processes, and robust security measures.