WordPress Support Engineer
Rocket.net(1 year ago)
About this role
A WordPress Support Engineer at Rocket.net is a customer-facing role focused on delivering world-class, customer-centric support for WordPress sites. The position represents the front-line support team and requires strong written English and a solid technical background in WordPress. This is a remote role with flexible vacation and paid education benefits.
Required Skills
- WordPress
- Live Chat
- Helpdesk Tools
- cPanel
- NGINX
- Apache
- MySQL
- Linux CLI
- WP-CLI
- Page Builders
+10 more
About Rocket.net
rocket.netRocket.net is a web performance and security platform that specializes in optimizing website speed and reliability through content delivery network (CDN) services. The company uses advanced caching techniques and edge computing to enhance user experience while ensuring scalability and security for web applications. Businesses choose Rocket.net for its seamless setup, strong performance metrics, and focus on delivering a fast, secure web experience.
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