Teramind
The Support Engineer at Teramind will deliver technical assistance and advanced troubleshooting to customers via chat and email, ensuring high satisfaction while managing expectations. The role involves becoming a product expert, analyzing issues, and collaborating with cross‑functional teams to resolve or escalate tickets and identify long‑term solutions.
Headquarters
Cheyenne, Wyoming, United States
Company Size
51-200 employees
Founded
2014
Teramind is an employee activity monitoring and workforce analytics platform that helps organizations monitor, analyze, and optimize user behavior to prevent insider threats, protect sensitive data, and boost productivity. Its solution combines user activity monitoring, behavior analytics, DLP and insider-threat detection with screen recording, productivity and workflow insights, and compliance controls. Trusted across major industries and positioned as award-winning and top-rated, Teramind delivers visibility and automated controls to reduce risk and streamline operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teramind.
Teramind didn’t post a salary, so this is our estimate from similar listings.
39% below the average for this role
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