decodahealth
The role focuses on providing mission‑critical support for Decoda Health's AI‑driven clinic platform, handling live customer issues, debugging production systems, and building AI‑powered automation tools to improve support efficiency. It involves direct interaction with clinic users, prioritizing and resolving tickets, and creating internal tools and workflows to scale support operations.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2023
Decoda is an AI-native operating system and EMR platform purpose-built for elective care clinics, including medical spas, wellness centers, and weight loss clinics. It consolidates scheduling, clinical charting, payments, inventory, marketing, and front-desk automation into a single platform, replacing the need for multiple disparate tools. Backed by Y Combinator, Decoda serves solo practitioners through multi-location franchises with built-in AI features like an AI Front Desk, AI Scribe, and proactive business intelligence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for decodahealth.
6% above the average for this role