TechSoup
TechSoup is seeking a senior Support Engineer to manage the MSP partnership, handle Tier 2/3 escalations, and improve endpoint and collaboration services across Windows, macOS, Azure AD, and Microsoft 365. The role involves overseeing ticket queues, device lifecycle management, security configurations, documentation, and leading strategic IT projects in a fully remote, global environment.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
1987
TechSoup is a nonprofit organization that helps other nonprofits, charities, and social impact organizations access technology products, services, and learning resources. It provides donated and discounted software, hardware, cloud tools, and capacity-building programs to help mission-driven organizations improve their operations and expand their impact. TechSoup operates in the nonprofit services and technology assistance sector, connecting civil society organizations with the digital tools they need to serve their communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TechSoup.
41% below the average for this role