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© All Rights Reserved. ApplyBlast.com
laserfiche
The Support Engineer works with Laserfiche’s reseller channel and customers to troubleshoot and resolve issues with Laserfiche software via chat, phone, email, and other electronic communications. The role involves diagnosing technical problems, using diagnostic tools, collaborating with engineering teams, and documenting incidents while providing excellent customer service.
Laserfiche is an enterprise content management and business process automation provider that helps organizations capture, manage, secure, and automate document- and records-centric workflows. Its platform includes document management, records retention, e-forms, intelligent capture/OCR, and a low-code workflow designer, available as cloud and on‑premises deployments with APIs and integrations to enterprise systems. The solution targets governments, education, financial services, healthcare and other regulated industries to reduce paper, streamline processes, and support compliance. Customers value its security, scalability, and visual automation tools for accelerating digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for laserfiche.
20% below the average for this role