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Support Engineer at Syteca - ApplyBlast

Support Engineer

Syteca

1 month ago

Remote

Full Time

Junior

1 applicant

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About this role

The Support Engineer will provide technical assistance to global users of Syteca's cybersecurity platform, handling inquiries via email, ticketing systems, and chats, reproducing issues, and delivering documentation and demos. The role includes remote troubleshooting, technical presentations, and contributes to customer-oriented resources while working remotely with a flexible schedule.

Responsibilities

Support user inquiries via email, ticketing system, and chats
Reproduce customer issues in a prepared environment
Conduct remote troubleshooting calls and product demos

Skills

About Syteca

syteca.com

Syteca delivers modern PAM with identity threat detection and response (ITDR) to provide full visibility, detect misuse early, and prevent security incidents.