Firecrawl
The Support Engineer at Firecrawl serves as the technical bridge between users and the product, diagnosing complex API issues and guiding developers through integrations. This role involves building automated systems and internal tools to efficiently support a fast-growing customer base while advocating for customer needs within the product and engineering teams. The position requires a pragmatic engineer who leverages AI and automation to solve problems and improve customer workflows.
Firecrawl is a web context API for AI agents that enables searching, scraping, parsing, and interacting with the live web at scale. It converts any web source into clean Markdown or structured JSON data ready for use in AI models and applications. Firecrawl also supports browser-based page interaction, media parsing, and seamless integration with AI agents and MCP clients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Firecrawl.
130% above the average for this role