chartahealth.com
Charta Health is seeking a Support Engineer to serve as the primary technical resource for investigating and resolving customer-reported issues within its AI-driven healthcare platform. This role focuses on diagnosing root causes in data, logs, and code, triaging incidents, and providing clear, actionable solutions to the customer success team. The position requires strong technical debugging skills and the ability to translate complex technical findings into plain English for non-technical stakeholders.
Charta Health is an AI-powered chart review platform that scales pre-billing chart review across 100% of patient encounters, delivering an average 11% revenue uplift through autonomous coding, revenue discovery, and payer compliance tools. The platform helps provider organizations, health systems, payers, and MSOs eliminate undercoding, catch documentation gaps before billing, and improve clinical quality through real-time provider feedback. Charta integrates directly with EHR systems via customized AI models and data dashboards to improve coding accuracy, reduce audit risk, and optimize revenue cycle operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for chartahealth.com.
43% above the average for this role