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© All Rights Reserved. ApplyBlast.com
Replicant
The Support Software Engineer at Replicant is a post-launch engineering role responsible for maintaining the reliability and resolution of AI-powered customer service bots and products in production. This position involves investigating root causes across logs, code, and internal tooling to design and implement fixes for live issues. The role serves as the primary point of contact for customers on escalations, coordinating testing and gathering feedback to improve platform health and customer satisfaction.
Replicant scales your best agents with AI—automating routine calls, improving accuracy, reducing wait times, and giving every customer fast, consistent support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Replicant.