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Support Engineer at Manatal - ApplyBlast

Support Engineer

Manatal

11 days ago

Onsite

Full Time

Medior

0 applicants

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About this role

A Support Engineer provides exceptional technical support to clients by troubleshooting issues and ensuring the smooth operation of production systems. The role involves responding to customer inquiries, diagnosing technical problems, and collaborating with cross-functional teams to implement solutions. The position requires maintaining accurate records, monitoring system performance, and participating in on-call support rotations.

Responsibilities

Provide technical support and troubleshoot software, hardware, and network issues
Monitor system performance and proactively identify potential issues
Document support interactions and maintain accurate records in ticketing system

Skills

About Manatal

manatal.com

Headquarters

Pahtum Wan, Bangkok, Thailand

Company Size

51-200 employees

View Profile

Manatal is a cloud-based recruitment platform (ATS + CRM) that uses AI to help HR teams, recruitment agencies and headhunters source, screen and hire candidates faster. The product includes AI-powered candidate sourcing and ranking, resume parsing and enrichment from social profiles, customizable pipelines, collaborative hiring tools and talent pools to manage pipelines end-to-end. With integrations to job boards, calendars and other HR systems plus reporting and analytics, Manatal positions itself as an easy-to-use, cost-effective alternative to legacy applicant-tracking systems.