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Implementation & Client Success Manager at Manatal - ApplyBlast

Implementation & Client Success Manager

Manatal

15 days ago

Bangkok, Bangkok, Thailand

Onsite

Full Time

Medior

0 applicants

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About this role

The Implementation & Client Success Manager supports the onboarding of large enterprise and high-value accounts by managing operational workflows and ensuring timely completion of milestones. This role collaborates with the Customer Success Team to streamline processes, track adoption, and resolve bottlenecks, allowing customer success managers to focus on relationship building and retention. The position requires strong organizational skills and experience in SaaS customer success or implementation to ensure a seamless client journey.

Responsibilities

Execute onboarding workflows and manage operational processes for large enterprise accounts
Ensure proper setup and utilization of key platform features to maximize customer adoption
Coordinate quarterly reviews and track onboarding performance metrics for new clients

Skills

About Manatal

manatal.com

Headquarters

Pahtum Wan, Bangkok, Thailand

Company Size

51-200 employees

View Profile

Manatal is a cloud-based recruitment platform (ATS + CRM) that uses AI to help HR teams, recruitment agencies and headhunters source, screen and hire candidates faster. The product includes AI-powered candidate sourcing and ranking, resume parsing and enrichment from social profiles, customizable pipelines, collaborative hiring tools and talent pools to manage pipelines end-to-end. With integrations to job boards, calendars and other HR systems plus reporting and analytics, Manatal positions itself as an easy-to-use, cost-effective alternative to legacy applicant-tracking systems.