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Support Engineer at Boulevard - ApplyBlast

Support Engineer

Boulevard

2 days ago

4.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Support Engineer at Boulevard owns complex technical problems and drives cross-functional initiatives to become a go-to expert for specific domains across the platform. This role serves as the connective tissue between Support and Engineering, embedded in the development cycle to catch supportability issues before they ship and build internal tools. The position involves resolving top-tier technical escalations and responding to developer support requests for the API and developer environment.

Responsibilities

Resolve complex technical escalations and developer support requests
Build internal tools, scripts, and automations to scale support operations
Partner with cross-functional teams to improve product quality and customer experience

Skills

About Boulevard

joinblvd.com

Headquarters

Los Angeles, California, United States

Company Size

201-500 employees

Founded

2016

View Profile

Boulevard is a client-experience platform built for self-care businesses—salons, spas, medspas, barbers, nail and massage studios—centralizing online booking, appointment and calendar optimization, payments, and marketing automation. The software helps businesses boost bookings, automate client outreach and reminders, streamline payments and reporting, and ultimately maximize revenue while improving the guest experience. Headquartered in Los Angeles and focused on the US market, Boulevard positions itself as a fast-growing, design-forward partner for luxury and high-volume service operators.