Support Engineering Summer Intern 2026
SuccessKPI Inc.(12 days ago)
About this role
SuccessKPI is seeking a Support Engineering Intern to assist in troubleshooting product issues, support customer inquiries, and collaborate with Product and Engineering teams. This internship offers hands-on experience in a SaaS environment, focusing on support workflows, documentation, and customer feedback to enhance the customer experience.
Required Skills
- SupportTickets
- Debugging
- CustomerSupport
- SaaS
- Troubleshooting
- SupportTools
- TestAutomation
- Documentation
- SupportWorkflow
- CustomerExperience
About SuccessKPI Inc.
successkpi.comSuccessKPI is an AI-driven workforce engagement platform focused on customer service and contact centers. It combines conversation intelligence, automated quality assurance, coaching workflows, and performance analytics to improve agent productivity and customer satisfaction. The platform delivers real-time guidance and actionable insights so CX leaders can identify training needs, reduce handle times, and boost key operational KPIs. Enterprises and contact centers use SuccessKPI to scale coaching, monitor quality, and optimize workforce performance.
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