Support Escalation Engineer - MSP
Myitcrew
About this role
My IT Crew is seeking a Support Engineer to provide top-level, remote client support, primarily focusing on troubleshooting, incident resolution, and documentation to ensure excellent customer service. The role involves working with Windows-based technologies, networking, and Microsoft cloud platforms.
Skills
About Myitcrew
myitcrewny.comMyITCrew is an IT services provider serving businesses in New York, offering managed IT support, cybersecurity, cloud services, backup and disaster recovery, and related technology consulting. The company appears to focus on outsourced IT management for small and midsize organizations.
About Myitcrew
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Myitcrew.
Salary
$100k – $136k
per year