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Technical Support Engineer II at FusionTek - ApplyBlast

Technical Support Engineer II

FusionTek

2 months ago

3.3 on Glassdoor

Bellingham, Washington, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

FusionTek is seeking a Technical Support Engineer II to provide hybrid on‑site and remote support for a variety of client environments, handling escalated issues, system administration, and mentorship of junior technicians. The role involves troubleshooting Windows, macOS, Microsoft 365, networking, and cloud technologies while maintaining documentation and delivering professional client communication.

Responsibilities

Resolve escalated support requests and complex technical issues
Configure and support Windows Server and Hyper‑V environments
Provide mentorship and guidance to Level I technicians

Skills

Qualifications

CompTIA A+CompTIA Network+MD-102

About FusionTek

fusiontek.com

Headquarters

Kirkland, Washington, United States

Company Size

51-200 employees

Founded

2007

View Profile

FusionTek is an IT services company specializing in network security for businesses. It offers cybersecurity solutions and managed IT services to protect networks, endpoints, and data, backed by proactive monitoring and support. The goal is to simplify security and IT management while reducing risk and ensuring business continuity. FusionTek serves organizations of various sizes with scalable security and IT solutions tailored to their needs.