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© All Rights Reserved. ApplyBlast.com
Unchained
The Support Escalations Manager at Unchained leads complex client escalations and high‑impact operational incidents, coordinating cross‑functional response and driving lasting improvements in processes, technology, and risk controls. This senior operational leader works closely with Risk Governance, Client Services, Product, Compliance, and Security to protect clients, reduce operational exposure, and support responsible scaling.
Unchained is a bitcoin-native financial services firm that provides collaborative custody multisignature vaults, bitcoin-backed loans, and IRAs for bitcoin holders. Its products combine multisig co-signer custody—designed to preserve self-custody and recovery options—with lending solutions that let customers access liquidity without selling their bitcoin. Unchained serves individuals and institutions seeking secure, Bitcoin-first storage, liquidity, and retirement solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unchained.
Unchained didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role