Innovapptive
A L1 Support Lead at Innovapptive will build and lead the Level 1 support function from scratch for their enterprise SaaS platform serving industrial organizations. The role involves establishing 24x7 operations, managing escalations, improving ticket quality, and communicating effectively with enterprise clients while utilizing specific technical tools. This position reports to the Director of Engineering and serves as a critical step toward becoming an L1 Support Manager.
Headquarters
Houston, Texas, United States
Company Size
201-500 employees
Founded
2012
Innovapptive is an AI-first connected worker software company that helps enterprises modernize maintenance, operations, and warehousing. Its AI-powered platform delivers mobile and connected-worker solutions that streamline workflows, enable predictive maintenance, and boost frontline productivity. By combining AI, mobile apps, and enterprise integrations, Innovapptive drives digital transformation and measurable operational efficiency gains for industrial organizations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Innovapptive.
Innovapptive didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role