Sopra Steria
A Support Officer at Sopra Steria handles IT problems and responds to IT requests and incidents via phone, email, or the IT Service Management application ServiceNow. They analyze and resolve requests, keeping end-users and colleagues informed throughout the process. They also collaborate with System Engineers for further escalations related to infrastructure or application issues and contribute to building a Knowledge Base.
Sopra Steria is a European technology and consulting leader that helps organizations accelerate digital transformation through consulting, digital services and software development. It delivers end-to-end capabilities—strategy and advisory, system integration, managed services, cloud, cybersecurity, data & AI, and industry-specific software—across sectors such as public services, banking, defense, telecom and transport. With a strong European footprint and global delivery network, Sopra Steria emphasizes measurable, sustainable benefits through innovation, operational excellence and secure, responsible solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sopra Steria.
14% below the average for this role