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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
harvey
As Harvey's first Support Operations Data Analyst, you will own the analytics function for the User Operations organization by building dashboards and reports on key metrics like cSAT and TTR. This solo role involves translating complex support data into actionable narratives, closing data collection gaps, and designing feedback loops between support signals and product teams. You will ensure accurate instrumentation within Zendesk and partner with central data teams to connect support data with broader product sources.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2022
Harvey is a professional-class AI platform designed to meet the standards of the world’s leading professional services firms. It delivers AI tailored for law, helping legal teams automate drafting, research, and routine workflows. The platform emphasizes governance, security, and compliance to align with firm requirements. By providing scalable AI tools, Harvey enables law firms and other professional services to work faster while maintaining quality and risk controls.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for harvey.
22% above the average for this role