Harman International

Support operations manager

Harman International

1 year ago
Bangalore, Karnataka, India
Onsite
Full Time
Manager
0 applicants
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Harman International
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About this role

The Shift Manager at HARMAN oversees the operational support of Ignite products hosted in cloud infrastructure for various customer projects. This role entails managing a Tier 2 support team, ensuring service quality and efficiency, and acting as the point of contact for escalations and team communication. The position is critical in maintaining operational excellence and customer satisfaction within a 24/7 service environment.

Skills

Qualifications

B.TechB.EM.TechITIL CertificationPMP Certification
Harman International

About Harman International

harman.com

N/A

About Harman International

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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