Support Operations Specialist - Client Support
Onyxcentersource
About this role
The Support Operations Specialist at Onyx CenterSource acts as the primary contact for clients, providing support and troubleshooting for their use of Onyx products and services. They coordinate with internal teams to resolve client issues and ensure high satisfaction, following established procedures and maintaining strong client relationships.
Skills
About Onyxcentersource
onyxcentersource.comOnyx CenterSource™ delivers commission and incentive-compensation management solutions that help companies automate commission calculations, payments, reconciliations, and reporting. Its offering combines cloud-based software, analytics, and managed services — including payment disbursement, data reconciliation, and partner-facing portals — to give sales channels and service providers clearer visibility and faster, more accurate payouts. Onyx focuses on reducing payment cycle times, eliminating errors, and surfacing actionable insights into sales and financial performance. Typical customers include carriers, distributors, and technology vendors that rely on outsourced commission operations and channel enablement.
About Onyxcentersource
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Onyxcentersource.
Salary
$62k – $83k
per year