Hiya
Hiya is hiring a Support Platform & Operations Lead to define, build, and evolve the company's product support systems. This pivotal role acts as a product owner for support operations, owning internal and external tools, workflows, reporting, and processes to resolve customer issues faster and surface product insights. The role involves strategy execution, automation implementation, and establishing trusted metrics while collaborating closely with Product and Engineering teams.
Headquarters
Seattle, Washington, United States
Company Size
51-200 employees
Founded
2016
Hiya is a communications technology company that protects people from spam and fraud calls while displaying caller ID. It offers an AI-powered voice platform that helps businesses connect with customers and assists mobile carriers in securing their networks. Hiya focuses on call screening, caller authentication, and fraud prevention to enable safer, more trusted phone communications. Through API-driven solutions and global coverage, Hiya supports developers, brands, and carriers in delivering secure, reliable calling experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hiya.
19% below the average for this role