Support Ops
Explorance
About this role
This role involves supporting a .NET-based web application by investigating and resolving complex technical issues through debugging, scripting, and system analysis. The technician will also collaborate with stakeholders, contribute to documentation, and propose system improvements to ensure optimal service levels.
Skills
About Explorance
explorance.comExplorance is a feedback and experience management company that helps organizations and educational institutions collect, analyze, and act on feedback from students, employees, and customers. Its platform (often known as Blue) combines surveys, analytics, dashboards, workflow automation, and closed‑loop action planning to turn feedback into measurable improvements. Explorance focuses on higher education and enterprise use cases—course evaluations, learning outcomes, employee engagement, and customer experience—integrating with LMS and enterprise systems. With configurable analytics and professional services, it aims to deliver quick, actionable insights to drive data‑driven decisions and better outcomes.
About Explorance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Explorance.
Salary
$24k – $36k
per year