Support Representative
Tricentis(1 month ago)
About this role
A Support Representative at Tricentis provides technical support for the Tricentis catalog with a focus on the Tricentis Tosca product. The role involves responding to customer inquiries and issues, ensuring a high level of customer satisfaction while delivering solutions effectively. Collaboration with engineers and the enhancement of internal documentation are key aspects of the position.
Required Skills
- Technical Support
- Customer Communication
- Problem Solving
- Analytical Skills
- Documentation
Qualifications
- Strong Analytical Skills
- Technical Knowledge
- Customer Facing Support Experience
- English Fluency
About Tricentis
tricentis.comAccelerate software testing to keep pace with Agile and DevOps - with the industry's most innovative automated software testing tools.
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