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RAI1011RAINN
The Support Specialist provides trauma-informed crisis intervention via phone and online chat for survivors and other users of the National Sexual Assault Hotline and partner hotlines. The role involves answering inbound calls, facilitating group chats, collecting data, and collaborating with staff to ensure high‑quality, 24/7 service.
RAINN (Rape, Abuse & Incest National Network) is the United States’ leading anti-sexual violence organization, focused on preventing sexual violence, aiding survivors, and advocating for policy change. Rainn.org provides resources, safety guidance, and information on reporting, along with access to supportive services and healing resources. The organization operates the National Sexual Assault Hotline and online chat (1-800-656-HOPE) and partners with local victim-service providers to connect survivors with crisis intervention and long-term support. Through research, education, advocacy, and data-driven programs, Rainn works to reduce barriers to reporting and build a more just, responsive system for survivors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RAI1011RAINN.
6% below the average for this role
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