WebPT
The Support Specialist I - Chat & Email role serves as the primary point of contact for members, providing exceptional customer service through live chats and emails. The position requires troubleshooting technical and non-technical inquiries, maintaining high CSAT scores, and utilizing Salesforce to track and resolve support cases. This role demands strong communication skills, technical aptitude, and the ability to manage a high-volume caseload efficiently.
From AI-powered documenting to billing and marketing, WebPT helps rehab therapy practices save time, improve outcomes & increase revenue—so you can focus on patient care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WebPT.
WebPT didn’t post a salary, so this is our estimate from similar listings.