Surge AI
The Support Specialist III serves as a senior escalation point and subject matter expert, managing complex inquiries and driving resolution across departments. This role provides leadership through coaching, process improvement, and compliance oversight to ensure exceptional service delivery and operational efficiency. The position involves resolving advanced escalations, mentoring new hires, and supporting the implementation of new systems and processes.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Surge AI.