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© All Rights Reserved. ApplyBlast.com
Milsoft
A CIS Support Specialist provides frontline technical support to Milsoft customers in a 24/7 environment, utilizing phone, email, and remote connection software to troubleshoot issues and ensure customer satisfaction. The role involves resolving technical inquiries, advising on system configurations, and translating customer concerns into detailed tickets for the development team. This position requires effective communication, adaptability to new technologies, and occasional travel and after-hours on-call support.
Headquarters
Abilene, Texas, United States
Company Size
51-200 employees
Founded
1989
Milsoft Utility Solutions builds engineering, operations, and customer-service software for electric utilities, consultants, and vendors to design, analyze, and operate electrical distribution systems. Its product suite includes outage and storm management (Milsoft StormSyte™, FieldSyte), GIS and field engineering tools, and engineering-analysis and planning modules such as contingency and distribution analysis. Founded in 1989 and based in Abilene, Texas, Milsoft focuses on integrated, utility-specific solutions and partner integrations to support reliability, storm response, and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Milsoft.
Milsoft didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role