JoVE
JoVE is seeking an energetic Customer Support Representative to handle incoming tickets, troubleshoot technical issues, and provide product assistance to both external customers and internal staff. The role involves managing inquiries, triaging tickets, maintaining communication standards, and ensuring timely resolution while working in a flexible, 24/7 environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JoVE.