Axxys Technologies, Inc.
The Support Specialist at Axxys Technologies is responsible for initial client support, evaluating and addressing support requests with a quick turnaround, and working with the technical team to escalate issues as needed. They handle remote support tasks, document incidents, and may participate in after-hours on-call rotations. The role involves continuous learning of support tools and collaboration to improve service quality.
Axxys Technologies, Inc. is a managed services provider (MSP) based in Plano, Texas, offering managed IT services, cybersecurity solutions, cloud services, and IT support to businesses in the Dallas-Fort Worth (DFW) area. With over 30 years of experience, Axxys provides both fully managed and co-managed IT services, including security assessments, vulnerability management, data backup, disaster recovery, and Microsoft cloud solutions. The company serves a range of industries including healthcare, nonprofit, oil and gas, legal, and financial services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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