Support Specialist
SimplePractice
About this role
SimplePractice is seeking a Customer Support Specialist to provide exceptional support to their health and wellness clients through various communication channels. The role involves addressing customer inquiries, troubleshooting issues, and helping improve customer experience to support the company's growth.
Skills
Qualifications
About SimplePractice
simplepractice.comSimplePractice is a HIPAA‑compliant EHR and practice management platform built for therapists and other health & wellness professionals. Used by 225,000+ clinicians, it centralizes scheduling, documentation, billing and insurance claims, secure telehealth, and a client portal across web and mobile. The product emphasizes ease of use, data security, and integrations to help solo practitioners and small practices manage appointments, notes, payments, and compliance, with a free trial to get started.
Recent company news
Fierce HealthcareSimplePractice expands into psychiatry with prescription management tool
Aug 2, 2024
Business WireSimplePractice and Lucet Announce Strategic Agreement to Boost Access to Behavioral Healthcare
Dec 6, 2023
Los Angeles Business JournalSimplePractice Offers Mental Health Care
Dec 4, 2023
PR NewswireSimplePractice Launches Professional Website Builder
Dec 15, 2020
citybizSimplePractice Appoints Ian Knox as Chief Product Officer
Sep 22, 2022
About SimplePractice
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SimplePractice.
Salary
$46k – $48k
per year