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© All Rights Reserved. ApplyBlast.com
Lucia
A Support Specialist at Tern acts as a frontline voice for travel advisors, shaping product and user experience while troubleshooting technical issues and leveraging AI tools. The role involves providing top-tier support via chat, email, and 1:1s, creating documentation, and collaborating closely with product and engineering teams to influence the roadmap. This position requires residing in the US and focuses on empowering small business travel agencies with innovative technology.
Lucia is a deprecated open source authentication library for JavaScript, officially sunset in March 2025. The website now serves as a resource hub, offering a single-file replacement for the original NPM package and linking to the Auth Book for in-depth authentication guidance. The project is maintained by Pilcrow and hosted on GitHub.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lucia.