Cloudsmith
The Support Team Lead at Cloudsmith is responsible for leading a high-performing technical support team, ensuring exceptional customer experiences, and driving operational excellence. This role involves mentoring team members, managing incident response, and collaborating with product and success leadership to improve support processes and customer satisfaction. The position requires a blend of deep technical expertise, strong leadership skills, and a customer-centric mindset to solve complex challenges and shape the future of the software supply chain platform.
Headquarters
West Linton, Scotland, United Kingdom
Company Size
11-50 employees
Founded
2016
Cloudsmith is a cloud-native, enterprise-grade artifact management platform that enables organizations to control, secure, and distribute software packages, containers, and ML models. It provides tools for software supply chain security, including vulnerability detection, policy management, and audit trails. Cloudsmith supports 30+ package formats and offers global software distribution across 600 points of presence worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Cloudsmith didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role