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© All Rights Reserved. ApplyBlast.com
percepto
The Support Team Manager will lead Percepto's customer support organization, overseeing both an outsourced Level 1/2 team and an internal Level 3 team. The role involves managing performance, KPIs, and automation initiatives while serving as the primary escalation point for critical issues and collaborating across operations, R&D, product, commercial, and safety functions.
Percepto is an autonomous drone technology company that provides industrial inspection and monitoring solutions for vital infrastructure. Through its autonomous drone platform, it combines autonomous flight with AI-powered analytics to inspect assets, monitor facilities, and detect anomalies without human pilots. Known as Percepto Autonomous Solutions, the company aims to revolutionize infrastructure inspection and monitoring across industries by enabling safer, faster, and more continuous oversight. This robotics-and-analytics approach helps organizations improve safety, reduce downtime, and gain real-time operational insights.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for percepto.
percepto didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role