Openapproach
Open Approach is seeking a Support Technician to provide managed technology and client support across New England. The role involves troubleshooting technical issues in Windows and Mac OS X environments, managing user accounts in Active Directory and Office 355, and documenting standard practices. Ideal candidates will possess deep technical aptitude, strong communication skills, and the ability to adapt to varying daily tasks and challenges.
Headquarters
Burlington, Vermont, United States
Company Size
11-50 employees
Founded
2002
Open Approach is a Burlington, VT–based managed service provider (MSP) delivering full-service IT support, managed security, and CMMC compliance solutions to businesses across the United States. As a CMMC Level 2 certified, RPO-registered MSP with SOC 2 Type II and Cyber Verify Level 3 credentials, they provide customized IT solutions including helpdesk and remote support, network and infrastructure management, cloud services, cybersecurity, and CMMC strategic planning. The company emphasizes relationship-driven, proactive service with flexible contracts and hands-on support to help businesses operate securely and confidently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Openapproach.
Right around the average for this role