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© All Rights Reserved. ApplyBlast.com
Openapproach
An Escalations Engineer (L3) at Open Approach serves as a key technical interface for prospective and existing clients, resolving complex engineering issues in enterprise IT environments. The role involves collaborating with vendors, conducting network and systems engineering assessments, coordinating client onboarding, and mentoring support desk peers. Based in Burlington, VT, this position requires managing fluctuating technical challenges within a fast-growing MSP focused on secure and compliant solutions.
Headquarters
Burlington, Vermont, United States
Company Size
11-50 employees
Founded
2002
Open Approach is a Burlington, VT–based managed service provider (MSP) delivering full-service IT support, managed security, and CMMC compliance solutions to businesses across the United States. As a CMMC Level 2 certified, RPO-registered MSP with SOC 2 Type II and Cyber Verify Level 3 credentials, they provide customized IT solutions including helpdesk and remote support, network and infrastructure management, cloud services, cybersecurity, and CMMC strategic planning. The company emphasizes relationship-driven, proactive service with flexible contracts and hands-on support to help businesses operate securely and confidently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Openapproach.
Openapproach didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role